30 - 31 October, 2018 |
Bayview Eden, Melbourne, VIC

Ferhaz Fallil


GM Financial Management & Treasury
iCare


3:00 PM CASE STUDY: Applying Change Management to Maximise Uptake and Value of SAP Platform

iCare was formed 3 years ago from a consolidation of multiple public insurance organizations, the consolidation has gone hand in hand with a restructuring of the finance component. The initial ambition of the finance team was to enhance the efficiency of processes; this involved implementing SAP HANA and re- engineering their processes around this. SAP was rolled out in 6 months, just over two years on iCare is taking the time to refocus, reflect on which components could be improved and ensure they’re set up for the future. In this session Ferhaz will share:

  • The importance of change management in successful implementation of SAP; identifying ‘key influencers’ within the team and delegating responsibility for the uptake of new technology
  • Lessons learnt through implementing a relatively new ‘off the shelf’ solution
  • Current work with remediation to ensure continuous process improvement


Check out the incredible speaker line-up to see who will be joining Ferhaz.

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