Luciano AlbayteroLead Project Manager, Corporate Office
Automotive Holdings Group
1:50 PM Is the Best Automation Technology Good Enough to Ensure the Success of Process Automation? A Review on Accounts Payable
Having the right technology is just one of the key components to a successful process transformation in Accounts Payable, but is it the most important one? Automotive Holdings Group has gone through a significant process improvement in the Head Office and automotive dealerships across the country. The preliminary results show that the highest success rates (70-80% correct implementation and usage results and an increase of at least 12-15% process efficiency boost)were achieved when a complete process redesign was performed, including training and up-skilling people and improving internal controls.
Key points to cover:
· End to end process review and redesign
· Cultural heritage against change and how to bring it down
· Why is segregation of duties so important? Are we completely safe from fraud?
· Is the best technology good enough by itself? What are the risks of assuming it is?
· What’s the next step?